Booking Details
This document explains the "Booking Details" page, which provides a comprehensive interface for managing all aspects of a single booking. The information is organized into four main tabs for clarity.
Key Features​
-
Tabbed Navigation: Easily switch between different sections of the booking:
- General: Core booking and guest details.
- Payments: All financial information and transactions.
- Check-in: Guest verification and document approval.
- Logs: A complete history of all actions taken on the booking.
-
General Tab:
- Guest Information: Displays the guest's name, phone, and email, with a direct link to their full profile.
- Booking Source: Shows the platform where the booking originated (e.g., Airbnb, Booking.com).
- Editable Notes: A section to add or update important notes about the booking.
- Separate Edit: An accordion to view and modify the price and date for each night of the stay individually.
-
Payments Tab:
- Financial Overview: A summary of all charges, including booking fees, services, and expenses.
- Payment Status: A color-coded indicator shows if the booking is Fully Paid (Green), Unpaid (Red), or Overpaid (Yellow).
- Transaction Buttons: Quick-access buttons to add a new
+ Payment
or+ Expense
.
-
Check-in Tab:
- Verification Dashboard: An overview of the guest's check-in status, including details, documents, and deposits.
- Approval Workflow: Allows staff to review and approve/decline submitted documents and guest information.
-
Logs Tab:
- Activity Timeline: A chronological list of every change made to the booking, showing who did what and when.
How to Use​
- Navigate the Booking: Use the tabs at the top ("General", "Payments", "Check-in", "Logs") to move between different sections.
- Update Booking Info: In the "General" tab, click "Edit" to add notes or expand "Separate Edit" to change daily rates.
- Manage Finances: Go to the "Payments" tab to see the outstanding balance and use the
+ Payment
or+ Expense
buttons to record new transactions. - Handle Check-ins: Use the "Check-in" tab to review and approve guest documents to prepare for their arrival.
- Review History: Click the "Logs" tab to see a full audit trail of every update made to the booking.