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Self Check-in

The "Self Check-in" tab allows you to monitor and manage the status of guest self-check-in processes, ensuring a smooth and automated arrival experience.

Self check-in tab screenshot showing filters, email notifications toggle, and a table of self check-in records

Key Features​

  • OTA Filter: A dropdown menu to filter self-check-in requests originating from various Online Travel Agencies.
  • Email Notifications Toggle: A switch to enable or disable email notifications related to self-check-in events.
  • Self Check-in List Table: A tabular display of self-check-in records, including:
    • Guest Name: The name of the guest for the self-check-in.
    • Platform: The platform through which the self-check-in was initiated (e.g., "property direct", "OTA").
    • Guest Details: Status of the guest's personal details submission (e.g., "Pending", "Completed"). Guest details modal screenshot showing fields for guest name, nationality, email, phone, and document status in the self check-in process
    • Guest Documents: Status of required document uploads (e.g., "Pending", "Approved"). Guest documents modal screenshot showing uploaded document status and actions in the self check-in process
    • Agreement: Status of the rental or property agreement (e.g., "Pending", "Signed").
    • Additional Guests: Status of information for any additional guests (e.g., "Pending", "Completed").
    • Deposit: Status of the security deposit (e.g., "Not Required", "Pending", "Paid").
    • Check-in Date: The scheduled check-in date for the reservation.
    • Early Check-out: Indicates if an early check-out was requested or processed (e.g., "Yes", "No").

How to Use​

  1. Navigate to the "Reservations" section and select the "Self Check-in" tab.
  2. Use the Search Bar or filters (OTA Filter, Date Range Selector) to locate specific self-check-in records.
  3. Toggle the Email Notifications Toggle switch to your preferred setting.
  4. Review the Self Check-in List Table to monitor the progress of each self-check-in step for your guests.
  5. Utilize the Pagination Controls to view all available self-check-in records.